Postal address: Sarnadas, 3280-108 Castanheira de Pera. Portugal
Email address: email@example.com
Phone number: 00351 920027843
License number: 127465/AL 127468/AL
VAT number: 305479067
Licensing Supervisory Authority: CNIACC Centro de Portugal.
Data Protection Officer/Data Protection Officer: S.M.A. Janssen
Casa Ribeira draws up this privacy statement to provide insight into the use of personal data on www.casaribeira.com (hereinafter “the website”) and all domains related to the website.
Personal data means all data that can be used to identify an individual, such as name, customer number and personal contact details. Data that is not personal, but in combination with personal data leads to the identification of the user, also counts as personal data.
This privacy statement applies to everyone who visits the website or interacts with the website in any other way (hereinafter “the user”).
Casa Ribeira is committed to complying with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and the Implementation Act of the General Data Protection Regulation.
Casa Ribeira ensures appropriate measures to protect the collected and processed personal data.
In case of questions regarding this privacy statement, or other questions related to privacy protection, you can contact us via:
Via Whatsapp on tel. +351 920027843
You can also contact the Data Protection Officer directly via:
This privacy statement was last updated on: January 11, 2024.
1. WHICH DATA IS PROCESSED
When using the Casa Ribeira website or services, the following personal data may be collected and processed:
a. Address details
b. Name, email address and telephone number
c. Passport details, place of birth, date of birth
2. PURPOSE OF DATA PROCESSING
In compliance with privacy legislation, users' personal data will only be used for the following purposes:
a. Address details
b. Name, email address and telephone number
c. Passport details, place of birth, date of birth, place of residence and country of residence
In accordance with Article 6 of the General Data Protection Regulation, the processing of personal data for the above-mentioned purposes has the following basis:
• The user has given permission for the processing of his personal data. (paragraph 1 sub a) The given consent can be withdrawn by the user at any time.
• The processing is necessary for the execution of an agreement with the user. (paragraph 1 sub b)
• The processing is necessary due to a legal obligation of the controller. (paragraph 1 sub c)
3. RECIPIENTS OF THE PERSONAL DATA
Personal data may be provided by Casa Ribeira to third parties if this is compatible with the purpose for which the data was collected stated in this privacy statement.
Personal data are only provided for the period and scope necessary for the execution of the assignment given by Casa Ribeira to the recipients.
In all cases of provision of personal data to third parties, Casa Ribeira ensures that the data is only used for the intended purposes and is stored in accordance with the legally assured level of protection.
Casa Ribeira never sells the user's data for commercial purposes.
4. DATA RETENTION PERIOD
The personal data will not be used or stored by Casa Ribeira for longer than is necessary to achieve the purposes for which the data is collected in accordance with this agreement.
The retention period will in any case not be longer than: 1 year or as much longer as required by Portuguese law.
5. USER RIGHTS
The user of the website can exercise his rights with regard to Casa Ribeira at any time.
The user can communicate his request to exercise one or more of his rights to Casa Ribeira using one of the contact details of Casa Ribeira or the Data Protection Officer mentioned in this privacy statement.
Casa Ribeira will respond to the user's request, unless the request is unfounded or excessive.
Casa Ribeira will respond to the user's request no later than one month after the request, even if the request is not responded to.
The response to the request must be clear to the user, and must be provided to the user in writing or by other (electronic) means.
a. Right to information about the processing
The user of the website has the right to a clear and transparent explanation of the data processing.
Through this privacy statement, Casa Ribeira provides information about the source of the data, the data recipient(s), the objectives, necessity and basis of the data processing, the data protection guarantees, the retention period, the contact details for complaints, the rights of the user.
b. Right of access
The user of the website has the right, at reasonable intervals, to view the personal data that has been collected.
Casa Ribeira provides the user, if requested, with access to an overview with at least the following information relating to the user:
• the purposes for data processing;
• the categories of personal data that are processed;
• the recipients or categories of recipients to whom the personal data are transferred;
• the retention period of the personal data;
• the right to change, delete, limit, or object;
• the right to file a complaint.
When the user requests access to his collected personal data, the identity of the user is determined by Casa Ribeira before access is granted.
If a copy of the data is provided to the user, no costs will be charged for providing the copy, unless the user wishes to receive multiple copies and a reasonable fee can be charged for this based on administrative costs.
The copy is provided in writing, including in electronic form.
If the user submits the request for access electronically, the copy of the data will also be provided electronically, unless the user requests otherwise.
A copy of the personal data will be provided to the user within one month of the request.
c. Right to rectification
The user of the website has the right to correct or supplement his personal data if it is not accurate.
If the user does not have the option to correct or supplement his personal data himself, the user can instruct Casa Ribeira to correct or supplement his personal data.
Casa Ribeira informs all recipients of personal data of the changed data, unless this proves impossible or requires disproportionate effort in relation to the interests of the user. Casa Ribeira will provide the user with information about these recipients if the user requests it.
d. Right to erasure
The user of the website has the right to have his collected personal data deleted by Casa Ribeira if one of the situations referred to in Article 17(1) of the General Data Protection Regulation applies.
The user also has the right to be 'forgotten' if Casa Ribeira has made the user's personal data public and the user requests the erasure of his data. In this case, Casa Ribeira must take the necessary measures to inform other controllers that the user wishes to erase his personal data or any copy thereof.
A request for erasure of personal data does not have to be complied with if the processing of the data is necessary for one of the reasons referred to in Article 17(3) of the General Data Protection Regulation.
e. Right to restriction of processing
The user of the website has the right to restrict the processing of his personal data if one of the situations referred to in Article 18(1) of the General Data Protection Regulation applies.
In the case of exercising the restriction of personal data processing, the data may only be processed:
• with the user's consent;
• for the establishment, exercise or substantiation of a legal claim;
• to protect the rights of third parties or for important reasons of general interest for the European Union or a Member State.
Casa Ribeira informs all recipients of personal data of the restriction of data processing, unless this proves impossible or requires a disproportionate effort in relation to the interests of the user. Casa Ribeira will provide the user with information about these recipients if the user requests it.
f. Right to data portability
The user of the website has the right to obtain his personal data from Casa Ribeira in a structured, commonly used and machine-readable form and to transmit it to another controller, without Casa Ribeira hindering him in doing so, if one of the conditions referred to in Article 20(1) General Data Protection Regulation.
If the user exercises his right to data portability, the user also has the right to have personal data transmitted directly from one controller to another, unless this is not technically possible.
The exercise of the right to portability does not affect the right to erasure of data. This right does not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Casa Ribeira.
The exercise of the right to portability does not affect the rights and freedoms of third parties.
g. Right to object
The user of the website has the right to object at any time, due to his specific situation, to the processing of his personal data by Casa Ribeira.
In the above case, Casa Ribeira will cease processing the user's personal data, unless Casa Ribeira can demonstrate compelling legitimate grounds for the processing that outweigh the interests, rights and freedoms of the user, or are related to the institution, exercise or substantiation of a legal claim.
When processing personal data for direct marketing purposes, the user has the right to object to the processing of his personal data at any time.
If the user objects to data processing for direct marketing purposes, the data will no longer be processed for these purposes.
h. Right to Complaint
The user of the website has the right to file a complaint regarding the processing of his personal data by Casa Ribeira with the Dutch Data Protection Authority.
Complaints regarding the processing of the user's personal data as well as complaints regarding improper compliance with applicable law can be submitted.
If you have any complaints about the way we process your personal data or handle your requests, you can contact us by email: firstname.lastname@example.org and ask for the complaints book.
If there are complaints that cannot be resolved with the Casa Ribeira, you can ask for the complaints book or see the reclamaçoes.
If you cannot reach an agreement with us, you can also contact CNIACC Centro de Portugal.
We would also like to point out that you have the option to file a complaint with the national Portuguese supervisory authority, the “Comissão Nacional de Proteção de Dados (CNPD)”.
Cookies are small amounts of data that are placed on the user's browser when the user visits the website, and are sent back to the website's server on the user's next visit.
By placing cookies, users can be distinguished from each other and users can be recognized when they visit the website again. This allows the user's use of the website to be tracked.
Placing cookies serves to improve the performance and functioning of the website.
7. CHANGES TO THE PRIVACY STATEMENT
This privacy statement may be changed in connection with new developments on the website or changes to legal obligations.
The most recent version of the privacy statement can be consulted on the website. The last modification date is stated here.